Terms & Conditions

When you access the KVK Group website, it means that you agree to the terms of use on this website. The website has the right to change, edit, add or remove any part of the “Terms and Conditions of Service”, any content at any time. Changes are effective immediately upon publication on the website without prior notice. And when you continue to use the website, after changes to the terms and conditions are posted, it means that you accept those changes.

Please check back regularly for updates to KVK Group.

1. Web User Guide

When accessing the KVK Group website, users under 12 years old or lacking civil responsibility must have the supervision of a parent or legal guardian when accessing and performing actions on the website.

KVK Group grants you a license to use the website for shopping within the framework of the purchase terms and conditions of use set forth.

It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without the written permission of KVK Group. If you violate any of these, KVK Group will cancel your access and perform actions on the website without prior notice.

This website is used to provide useful information, product information, support for exchange, and online shopping.

You must register an account with authentic information about yourself and must update if there are any changes. Each visitor is responsible for his/her password, account and activities on the website. Furthermore, you must notify KVK Group when the account is accessed illegally or there are related problems such as forgetting the password, losing the account, the account cannot be accessed, the account is locked without reason. KVK Group is not responsible, directly or indirectly, for any damage or loss caused by your failure to notify promptly or not comply with the regulations of KVK Group.

During the process of registering an account on the website, you must agree to receive promotional emails from the website. After that, if you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.

2. Accept orders and prices

KVK Group reserves the right to refuse or cancel your order for any reason at any time. KVK Group may call the phone number you provided to confirm the order you have placed or ask for additional information and address before accepting the order.

KVK Group is committed to providing the most accurate price information to consumers. However, sometimes errors still occur, for example, in the case of product prices not being displayed correctly on the website or the wrong price, depending on each case, KVK Group will contact you with instructions or notify you of the order status quickly and promptly. KVK Group also reserves the right to refuse or cancel any order whether or not the order has been confirmed or paid if there is any problem that KVK Group deems dangerous.

Terms of website use at KVK Group

3. Trademarks and copyrights

All intellectual property rights, information content and all designs, texts, graphics, software, images, videos, music, sounds, software compilations, source codes and underlying software are the property of KVK Group. All content of the website is protected by Vietnamese copyright laws and international conventions. Copyrights are reserved.

4. Legal rights

The terms, conditions and contents of this website are governed by the laws of Vietnam and any dispute arising from the unauthorized use of this website shall be resolved by the competent Court in Vietnam.

5. Privacy Policy

KVK Group’s website values information security and uses the best measures to protect your information and payment. Your information during the payment process will be encrypted to ensure safety. After you complete the order process, you will exit the safe mode.

You may not use any program, tool or other form to interfere with the system or change the data structure. The website also strictly prohibits the dissemination, propagation or encouragement of any activity aimed at interfering, sabotaging or infiltrating the system’s data. Individuals or organizations that violate will be deprived of all rights and will be prosecuted if necessary.

All transaction information will be kept confidential, but in case of request by law enforcement agencies, KVK Group will be forced to provide this information to law enforcement agencies.

6. Change, cancel transactions on website

In all cases, the customer has the right to terminate the transaction if the following measures have been taken: Return the goods received but not used or enjoyed any benefits from the goods (according to the provisions of the return policy).

Sincerely thank you!