Sales and payment policy

We are honored that you trust and choose to buy products at KVK Group. KVK Group is the company responsible for distributing products under the brands Love Leaf and My Parfum. To ensure that the purchase process is smooth and transparent, KVK Group will guide you on how to buy products on the website in the simplest and fastest way.

 

General sales policy
The official website is the place to provide genuine information and images of KVK Group and its products. The products introduced on the official website are introduced and offered to consumers nationwide. If you need to contact us to become an agent or order to a country other than Vietnam, please contact KVK Group’s Hotline or email for advice.

Sales Process

Step 1: Visit the KVK Group website at the link https://kvkgroup.vn/ and select the product you want to buy and add it to your cart to proceed with the order payment.

Step 2: Click on the “Payment” box to provide delivery information and choose a payment method for the order.

Step 3: Fill in all the information in the “Receiver Information” box. Including: recipient name, phone number, specific address.

Step 4: Choose a payment method and shipping unit for your needs.

Step 5: Review the order information and click on the “Order” box.

Instructions for purchasing at KVK Group

After receiving the order information, KVK Group will process the order as quickly as possible. In addition, KVK Group will contact the customer through the information in the order to confirm the order (if any) to verify the order information as well as shipping costs or some basic information related to the order.

Pay

KVK Group allows Customers to choose the payment method upon receipt of goods (COD) or prepayment by bank transfer.

In case of COD payment, Customers please pay the carrier according to the general regulations of the carrier that KVK Group chooses at each time.

In case of prepayment by bank transfer, Customers please transfer the exact amount to be paid for the order according to the information below:
Account holder: KVK Company Limited
Bank: MBank
Account number: 88188686868
Transfer content: Name of the person placing the order_Phone number

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